Player support

Tell us where play stopped.

A useful support request is short and specific. Include the game title and the details below so the issue can be understood without collecting unnecessary personal information.

Support email

support@chambergam.freeqiye.com

Response time depends on the issue. English-language requests are supported.

Start an email

01
Name the game
Use the exact title shown in the App Store.
02
Add device details
Include device model, operating system, and app version.
03
Describe one issue
Explain what you expected, what happened, and whether it repeats.
04
Attach carefully
A screenshot may help. Remove names, account details, or other private information first.

B / Quick checks

The game will not open

Restart the device, confirm free storage space, and install the latest store version.

Progress looks different

Do not remove the app until you know whether progress is stored locally. Send the title and app version first.

Advertising or privacy question

Include the exact game title and your region. Review the privacy page before sending device identifiers or screenshots.

Purchase or billing issue

Never email card details. App Store billing and refund requests may need to be handled through Apple support.